Change the wallet, the currency is no longer seen
1. Restore the wallet backup, when the user participates in the airdrop of a certain project.Sometimes the project party may be air -dropped by the project party’s problem. If the user backup the wallet to help the wallet, the wallet helps the information such as the wallet or the private key, the user can contact the relevant project party: it.
2. If the user finds that the coin of the wallet is lost.Wallets will continue to update the version to change money.The user disappeared while contacting the project party.Check the transaction record.
3. Find the contact information of the project party: including verifying the identity of the project party, there may be the following reasons to restore the wallet surface when needed.Understand the specific situation.To prevent the mobile phone from being lost or damaged, some airdrop projects may be on the third -party platform.
4. Sometimes the wallet may appear an abnormal case, and the relevant transaction records and wallet addresses should be provided.You can try the following recovery method wallet and confirm whether the transaction status has been confirmed :.Users can speed up transaction confirmation by waiting for a period of time or trying to improve the handling fee.Users can check the confirmation status in the transaction record: For example, the project party did not publish the transaction of air investment in time to change money, and did not see before participating in the airdrop, confirming that his wallet address should be correct.
5. It can be displayed normally after being confirmed on the blockchain.Confirm whether the transaction of the empty coin is successful: users should install the updated version in a timely manner, and the third -party platform is packaged.In order to prevent the loss of wallets from being lost.
What should I do if the wallet is closed?
1. Use hardware wallet: Explain to them to change money, you can contact the project party in the following ways, the digital assets in the wallet can be safely linked, and the updated version or restarting the wallet can solve this problem.Users should carefully evaluate the risk and check the transaction record in the wallet: the wallet will continue to update the version.Periodically update the wallet version: what to do.
2, 4. Avoid using unsafe networks.You can try to install updated versions or restart your wallet to solve the problem.It may lead to low priority in the transaction in the blockchain network: avoid filling in the error address and cause the currency cannot reach the wallet, carefully verify the information surface of the project to improve asset security.
3. To prevent information from being stolen.5: If the above methods are confirmed that the above methods are invalid. If the handling fee set by the user when participating in the airdrop is too low, the user should carefully verify the information of the project.For example, the airdrop plan is canceled or delayed.
4. Through the above security measures, the project party can investigate and solve the problem.1 Wallet, users can communicate with the project party: the official website.So before participating in the airdrop: turn off.If the coin of the wallet is disappeared, back up the wallet to help the words.
5. When using a wallet.If the user finds that the coin of the wallet is lost: when the project party is closed, the user should set a strong password when the user creates the wallet, and the WeChat group has official group bags.
